Data Protection and Privacy
Fifemedicalgroup.co.uk are specialists in providing First Aid Training, Mental Health Training and Medical Events Cover.
As the Data Controller of the company we are fully committed to keeping any submitted data secure and confidential, and processed lawfully.
We will collect your personal data in various ways; Booking online or via telephone. When you contact us to discuss any booking details. When someone else books a course on your behalf. If you agree to take part in any follow up surveys or feedback.
We may need to collect additional data for the purposes set out in this Policy.
We only collect basic data from you that is necessary for us to then provide you with a service, such as:
-Identification (full name, date of birth, employer, job title)
-Contact details (address, email address, mobile contact number)
-Electronic Identification (IP Address, website cookies, browser, location, device)
-Payment details (we do not take payment details online at this time)
-First Aid Training History (past course titles, qualifications, etc)
-Useage (the use of our website and products etc)
We only use your data ‘lawfully’ to enable us to provide a service.
Examples of requirement to use your data;
To book a course we require identification, contact details and payment details. If you have additional medical needs we require your consent to access health/disability information. Please contact us for a full detailed breakdown if required.
Cookies and IP Address
We do use your IP Address and cookies to analyse your use of our website. These cookies allow us to track your activity on how you use the website, but don’t provide us with access to your name, email address and contact number.
When you provide consent we can then analyse your behaviour on our website to see how we can best improve our services.
In some instances it may be possible to identify personal data from publicly available ICANN Data.
Cookies provide statistics on visitors to our site and their browsing behaviours, we use Google, Facebook, Instagram and YouTube.
Data collected will only be retained for as long as is necessary.
This varies in time depending upon your relationship with Fife Medical Group, and can use a combination of detailed criteria to ascertain how long we require to keep the various types of data held.
Some of the data may be required to be held ‘lawfully’ to fulfill our service to you or your company, and the Awarding Bodies that ‘Certify’ your pending qualifications.
Your have rights under GDPR to change, transfer or remove any data retained by us, again in accordance with procedures and law.
We aim to provide you with security through a range of processes (including, but not limited to)
Risk analysis, internal information policies, our staff training and further methods as recommended by GDPR UK Policies.
Any ‘third party’ data processors that we use ‘suppliers or sub-processors’ will also have confirmed their ability to action the technical and organisational methods required to keep your data safe and secure at all times.
https://www.fifemedicalgroup.co.uk/contact/We adhere to all rights given to individuals under GDPR. If you wish to exercise these rights regarding the personal data we hold for you or your company please contact us:
Fife Medical Group, Office 13, Mitchelston Drive, Kirkcaldy, KY1 3NB
Subject Access Request: If you would like a copy of the information we have on file for you/or your company please email us at the above address and provide enough information for us to be able to identify you. We are duty bound to respond within one month of the receipt of the initial request.
Updating Information: To update any personal information please contact us.
Objection to Process of Data Held: It is the clients right to submit any objection to our processing of your personal data.
Right to be Forgotten: If you require all data held to be ‘deleted’ please email us at the above address. Please note if the personal data you wish to delete is required for ‘lawful’ purposes and service providement it may not be possible for us to remove.
Complaints / Changes
If you believe that Fife Medical Group have processed any of your data ‘unlawfully’ or unfairly. Please submit a complaint with the Information Commissioner’s Office within the UK.
If you have any questions or queries please get in touch email@example.com